Casa do Templo
GENERAL TERMS & CONDITIONS

Please read these Terms and Conditions carefully as these conditions incorporate the basis on which bookings for the Casa do Templo brand are accepted. The Terms and Conditions below are for bookings made directly through the Temple House website and payments via PayPal or in person.

By using this Site, you agree to be bound by these terms and conditions.

Podemos rever estes termos e condições de tempos em tempos, atualizando esta página. Os termos revistos terão efeito aquando da sua publicação. O uso de algumas partes ou características do Site pode ser regido por termos e condições adicionais. Onde este é o caso, será notificado em conformidade desses termos e condições adicionais.

Fees and Taxes
Fees are in euros (€) and include all applicable taxes.

Early Check Out
Casa do Templo reserves the right to charge an early departure fee if the client departs before the original departure date and time.

Late Check Out
By request. Contact the Reception. Additional fees may apply.

Breakfast Reservations
Breakfast is from 8.30 am to 10.30 am and since it is not buffet, we always need to confirm the desired time the day before.

Warranty Policy
A valid credit card is required at the time of booking.
Local accommodation requires a credit card to guarantee and pre-authorize the reservation. No charge will be applied to your credit card with respect to the booking, and payment will be made at reception upon check-out.
We reserve the right to pre-authorize credit cards at any time prior to guest's arrival at local accommodation.

Deposit Policy
A deposit may be required.

Cancellation Policy

Todas as tarifas das reservas numa propriedade da EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA, estão sujeitas a uma Política de Cancelamento.

O cancelamento é gratuito até 7 dias antes da chegada desde que o cliente tenha selecionado o nosso serviço de “Taxa de Reembolso“.

The customer who has contracted the “Refund Fee” service must however pay 50% of the total amount if canceled within 7 days of the arrival date.

For all customers who have not contracted our “Refund Fee” Service, there will be no refund in the event of cancellation and they will be required to fully settle their reservation.

No show is charged as stated in the Hotel Cancellation Policy.

Failure to check in on the expected arrival date will incur a fee as described in the Cancellation Policy. We reserve the right to cancel or modify reservations in circumstances where it appears that a customer has provided an invalid credit card, is involved in fraudulent or inappropriate activity, or the reservations contain or have been the result of a mistake or error. Additionally, we reserve the right to cancel or amend reservations if they do not comply with our terms and conditions. If a customer decides to shorten their stay or check out early, a fee will apply in accordance with the Cancellation Policy associated with the booking rate. In the case of cancellations of the above mentioned reservations, EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA has no obligation to guarantee new available reservations or better rates. A new booking with the best available rate will have to be made by the guest at the time of the new booking.

As a condition of using this site, guest / customer agrees to provide proof of payment to the Temple House reservations department within 48 hours of booking if using non-face-to-face payment method, indicating confirmation number booking on proof of payment. The guest / customer will be fully responsible for any bank fees and / or costs required to complete the bank's transaction (s). In addition, the guest / guest acknowledges that the reservation may be canceled by the hotel if proof of payment is not sent to the Temple House within 48 hours notice. The guest / customer will be responsible for any cancellation or non-show penalties that may be incurred and acknowledges that the booking and personal contact information provided is correct for hotel validation purposes.

Pricing Errors
EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA and its affiliates reserve the right to cancel contracts at any time based on incorrect pricing or service information.

Foreign currency
Only the currency used in the reservation is confirmed.

Transfers
In the rare and unexpected event that the property is unable to make the previously confirmed accommodation, it will comply with its standards by assuming the obligation to transfer customers to an alternate property within EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA or another of our Business Partners. equal or higher at no cost to the customer. If there is no level property equal to or higher than the original reservation, it may be necessary to provide a lower level property to customers. In this case, customers will be reimbursed for any cost savings. The alternatives presented are the responsibility of the Property. If the customer chooses a property of a different level from the alternatives presented under this condition, the customer will be required to pay any difference.

Statement of Responsibility
By using this website, you warrant to EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA that you will not use it for any unlawful purposes or prohibited by these terms, conditions and warnings. Although EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA periodically checks or analyzes the discussions, conversations, publications, broadcasts, announcements and others on this page, EXCLUSIVABRIGO - INDUSTRY, LDA has no obligation to do so and assumes no responsibility. or obligation arising out of the content of any other locations or due to any errors, defamations, slander, insults, gaps, falsehoods, obscenities, pornography, profanity, threats or inaccuracies contained in any information present at those locations on the site. Posting or transferring any illicit, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that may constitute or encourage conduct that is considered a criminal offense, gives rise to civil liability, or in any way break any law. EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA will fully cooperate with all law enforcement authorities or court orders requesting or appointing EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA to disclose the identity of any individual who publishes such information or materials.

Limitation of Liability
Notwithstanding any contrary information contained in these Terms and Conditions, EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA and its affiliates shall not be liable for indirect damages, damages arising from subsequent damages or special circumstances, including, but not limited to, loss of revenue. , loss of profits, loss of use, loss of opportunity, which arises due to the performance or non-performance of obligations under these Terms and Conditions.

Insurance
EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA strongly recommends the purchase of a Complete Travel Insurance. We suggest that the policy cover, but is not limited to, the following: loss of payment for cancellation, loss or damage to personal baggage, loss of money and medical treatment expenses.

Third Party Links
EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA does not control any third party websites and, as such, is not responsible for the content associated with a link or links present on linked third party websites. EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA provides these links only for your convenience and the insertion of any link does not imply the approval, appreciation or verification by EXCLUSIVABRIGO - INDÚSTRIA HOTELEIRA, LDA of the linked site or any information contained therein.

Portugal Hotels - Dispute Resolution
In case of dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity: Lisbon Consumer Conflict Arbitration Center; Consumption Conflict Arbitration Center of the District of Coimbra; Algarve Consumer Conflict Information, Mediation and Arbitration Center. Under applicable law, the Hotel has the right to refuse this arbitration. For more information, please refer to the Consumer Portal www.consumidor.pt.

Última atualização: Fevereiro de 2019

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